Faqs

Do you work with multiple lenders?

Yes. We work with a panel of trusted Australian lenders to help find a finance option that best suits your needs and budget.

Can I apply if I’m self-employed?

Yes. Self-employed applicants can apply for finance. Additional documentation may be required depending on the lender’s requirements.

Is there any obligation if I enquire about finance?

No. A finance enquiry is simply the first step in understanding your options. You’re under no obligation to proceed until you’re happy with the finance offer.

Can I include extras like insurance or warranties in my finance?

Depending on the lender and your eligibility, you may be able to include eligible products such as extended warranties or vehicle protection in your finance package.

Can I pay off my loan early?

Many finance products allow additional repayments or early loan payout. Terms and any applicable fees will depend on your lender and finance agreement.

How do I apply for car finance?

Simply complete our online finance enquiry form, and one of our finance specialists will get in touch to discuss your options and guide you through the next steps.

What documents will I need?

Most lenders require proof of identity, proof of income, and details of your employment and financial commitments. Our team will let you know exactly what’s needed.

Do I need a deposit?

Not always. Depending on your financial situation and the lender’s assessment, you may be able to finance your purchase with little or no deposit.

Can I use my current car as a trade-in?

Absolutely. Your trade-in can often be used as part or all of your deposit, reducing the amount you need to finance.

What types of vehicles can I finance?

Finance is available on a wide range of eligible used vehicles. Our team can help you find a finance option that suits the vehicle you’re interested in.

How soon can I drive away in my new car?

In many cases, once your finance (if required) and paperwork are finalised, you can drive away sooner than you might expect. Our team will keep you informed throughout the process and make everything as smooth as possible.

What if I’m not sure which car is right for me?

Our experienced team is here to help. Tell us about your lifestyle, budget and driving needs, and we’ll recommend vehicles that best suit your requirements.

Can I purchase a vehicle online?

Yes. We can guide you through much of the buying process remotely, including vehicle enquiries, finance applications and documentation. Speak with our team to discuss the options available.

How often do you add new stock?

Our inventory is updated regularly with new arrivals. Check back often or contact us to be notified when a vehicle matching your requirements becomes available.

Can you help me find a specific vehicle?

Absolutely. If you can’t find the vehicle you’re looking for, let us know your preferred make, model and budget. We’ll do our best to source a suitable vehicle through our network.

Do you provide warranties?

Warranty options are available on eligible vehicles. Our team will be happy to explain the available coverage and help you choose the right option for added peace of mind.

Can I buy from interstate?

Yes. We regularly assist customers across Australia. Our team can help with vehicle information, finance options and delivery arrangements to make buying from interstate simple and convenient.

Can I arrange a test drive?

Of course. Simply book a test drive online or contact our team to arrange a time that suits you. There’s no better way to know if a vehicle is the right fit.

Are your vehicles inspected?

Yes. Every vehicle is carefully selected and inspected to ensure it meets our standards for quality, safety and reliability, giving you greater confidence when you buy.

Can I trade in my current car?

Yes. We offer competitive trade-in valuations, and the value of your current vehicle can often be put towards your next purchase, making it easier to upgrade.

Do you offer finance?

Absolutely. We work with a panel of trusted Australian lenders to help you find flexible finance options that suit your budget and lifestyle. You can even get pre-approved before choosing your vehicle.

Can I reserve a vehicle?
Yes. If you’ve found a vehicle you’re interested in, speak with our team about reserving it while you arrange finance, organise a trade-in or schedule an inspection.

What happens if I return the car late?

If you need extra time, contact us as soon as possible. Additional rental charges may apply, and extensions are subject to vehicle availability.

Can I rent a car for business?

Yes. We offer rental vehicles for both personal and business use, including flexible options for longer-term requirements.

Is insurance included?

Insurance options are available with our rental vehicles. Our team will explain the available cover and any applicable excess before you confirm your booking.

What do I need to rent a car?

You’ll typically need a valid driver’s licence, identification and a payment method. Our team will let you know if any additional documentation is required.

What if I decide not to sell after receiving a valuation?

That’s completely fine. Our valuations are free and come with no obligation, so you can take the time you need to decide what’s right for you.

Do I need to have my car professionally cleaned before selling?

No. While presenting your vehicle well can be helpful, there’s no need for professional detailing. Simply bring it in as it is, and our team will assess its overall condition.

How long does the process take?

The process is designed to be quick and straightforward. Once we’ve assessed your vehicle and agreed on a price, we’ll work to complete the paperwork and finalise the sale as efficiently as possible.

How is my vehicle valued?

Our team considers a range of factors, including the make, model, year, kilometres travelled, overall condition, service history and current market demand to provide a fair and competitive valuation.

Is the valuation free?

Yes. Our vehicle valuations are completely free, with no obligation to sell. It’s a quick and easy way to understand what your car could be worth.

How do I get my car valued?

Getting a valuation is easy. Simply complete our online valuation form with a few details about your vehicle, and our team will be in touch with an estimated value and the next steps.

How soon can I drive away in my new car?

In many cases, once your finance (if required) and paperwork are finalised, you can drive away sooner than you might expect. Our team will keep you informed throughout the process and make everything as smooth as possible.

Do you provide warranties?

Warranty options are available on eligible vehicles. Our team will be happy to explain the available coverage and help you choose the right option for added peace of mind.

Can I trade in my current car?

Yes. We offer competitive trade-in valuations, and the value of your current vehicle can often be put towards your next purchase, making it easier to upgrade.

Can I apply if I’m self-employed?

Yes. Self-employed applicants can apply for finance. Additional documentation may be required depending on the lender’s requirements.

Can I get pre-approved before choosing a car?

Yes. Getting pre-approved helps you understand your borrowing capacity, so you can shop with confidence and stay within your budget.

How long does the approval process take?

Approval times vary depending on the lender and your circumstances, but many applications receive a response within one business day.

Can I use my current car as a trade-in?

Absolutely. Your trade-in can often be used as part or all of your deposit, reducing the amount you need to finance.

What types of vehicles can I finance?

Finance is available on a wide range of eligible used vehicles. Our team can help you find a finance option that suits the vehicle you’re interested in.

How do I book a rental?

Simply complete our online booking form or contact our team. We’ll confirm availability, answer your questions and help you get on the road quickly.

What happens if I return the car late?

If you need extra time, contact us as soon as possible. Additional rental charges may apply, and extensions are subject to vehicle availability.

Can I rent a car for business?

Yes. We offer rental vehicles for both personal and business use, including flexible options for longer-term requirements.

Are there kilometre limits?

Some rental vehicles or rental plans may include kilometre limits, while others offer more flexibility. We’ll clearly explain any limits before your rental begins.

Can someone else drive the rental vehicle?

Additional drivers may be permitted, subject to our rental terms and conditions. Please let us know when booking so we can make the necessary arrangements.

Is insurance included?

Insurance options are available with our rental vehicles. Our team will explain the available cover and any applicable excess before you confirm your booking.

Can I extend my rental?

Absolutely. If you’d like to keep your vehicle longer, simply contact us and we’ll do our best to arrange an extension, subject to availability.

Is there a minimum rental period?

Yes. Minimum rental periods may vary depending on the vehicle. Contact our team for details on your preferred rental.

What rental periods do you offer?

We offer flexible rental options, including daily, weekly and longer-term rentals, depending on your needs.

What do I need to rent a car?

You’ll typically need a valid driver’s licence, identification and a payment method. Our team will let you know if any additional documentation is required.

What if I decide not to sell after receiving a valuation?

That’s completely fine. Our valuations are free and come with no obligation, so you can take the time you need to decide what’s right for you.

Do I need to have my car professionally cleaned before selling?

No. While presenting your vehicle well can be helpful, there’s no need for professional detailing. Simply bring it in as it is, and our team will assess its overall condition.

When will I receive payment?

Once all paperwork has been completed and the sale is finalised, payment will be processed promptly using the agreed payment method. Our team will explain the timeline before you proceed.

Can I trade in instead of selling?

Absolutely. If you’re planning to purchase another vehicle, you can use your current car as a trade-in, with its value contributing towards your next purchase.

How long does the process take?

The process is designed to be quick and straightforward. Once we’ve assessed your vehicle and agreed on a price, we’ll work to complete the paperwork and finalise the sale as efficiently as possible.

Do you buy all makes and models?

Yes. We consider most makes and models, regardless of age or condition. Contact our team with your vehicle details, and we’ll be happy to discuss your options.

Can I sell a car with finance owing?

Yes. If your vehicle has outstanding finance, we can help guide you through the process. Our team will explain the options and work with you to help settle the remaining balance where applicable.

How is my vehicle valued?

Our team considers a range of factors, including the make, model, year, kilometres travelled, overall condition, service history and current market demand to provide a fair and competitive valuation.

What documents do I need?

To help us process the sale, you’ll typically need a valid driver’s licence or photo ID, your vehicle registration details and any available service history. If your vehicle is under finance, we’ll also guide you through any additional documentation required.

Do I need an appointment?

While appointments aren’t always necessary, we recommend booking one to ensure our team can inspect your vehicle and provide the most accurate valuation at a time that suits you.

Is the valuation free?

Yes. Our vehicle valuations are completely free, with no obligation to sell. It’s a quick and easy way to understand what your car could be worth.

How do I get my car valued?

Getting a valuation is easy. Simply complete our online valuation form with a few details about your vehicle, and our team will be in touch with an estimated value and the next steps.